Digital investments top priority for retail banks – BAI
Online and mobile platforms are the leading focus of technology investments for retail banks as they move to increase the functionality of their digital offerings, according to a BAI survey. Of nearly 400 FS professionals quizzed ahead next month’s BAI Retail Delivery conference in Chicago, 95% say that their bank lets customers check balances through […]
Commercial Bank of Dubai opens ‘Facebook branch’
Commercial Bank of Dubai (CBD) has introduced a ‘Facebook branch’, enabling customers to check their accounts and transfer funds from within the social network. The UAE has 3.6 million Facebook users, who check the site an average of five times a day, usually making their first visit within 15 minutes of waking, says CBD. The […]
Mobile is Now the Number One Device for Product Info Amongst 16-34 Year Olds
Research released by the Internet Advertising Bureau UK (IAB) shows the role that mobile and tablets play with traditional media. Interestingly 52% of smartphone owners said they had visited a non-mobile optimised site in the last month, 69% of consumers said this was a ‘frustrating’ experience. IAB’s Senior Research Manager, Hannah Bewley said: “The fact […]